Services for Survivors/Victims of Domestic Abuse
Resolve WNY provides trauma-informed, nonlegal advocacy, coaching, documentation support and practical navigation for people experiencing or recovering from domestic abuse, coercive control and post-separation abuse. We help survivors organize information, understand patterns, prepare for professional meetings and navigate difficult systems while connecting them with appropriate legal, clinical and community resources when needed.
Trauma-informed Support · Safety Planning · Advocacy · Documentation · Resource Navigation
Resolve WNY provides trauma-informed, nonlegal advocacy, coaching, documentation support and practical navigation for people experiencing or recovering from domestic abuse, coercive control and post-separation abuse. We help survivors organize information, understand patterns, prepare for professional meetings and navigate difficult systems while connecting them with appropriate legal, clinical and community resources when needed.
Trauma-informed Support · Safety Planning · Advocacy · Documentation · Resource Navigation
Abuse does not always end when a relationship ends.
For some survivors, separation changes the way control is exercised rather than ending it. Conflict may continue through communication, finances, parenting arrangements, access to information, repeated allegations, harassment, court proceedings or other systems that require continued contact.
Resolve WNY provides practical, trauma-informed support for survivors who need help making sense of what is happening, getting organized and determining what resources or professional support may be appropriate.
Abuse Can Take Many Forms
Domestic abuse is not limited to physical violence. Survivors may experience patterns involving:
• Coercive or controlling behavior
• Emotional and psychological abuse
• Intimidation and threats
• Gaslighting and manipulation
• Financial abuse or economic control
• Harassment or repeated unwanted communication
• Technology-facilitated abuse or monitoring
• Isolation from family, friends or support systems
• Parenting or co-parenting used as a means of continued control
• Withholding information involving children, finances or important decisions
• Repeated boundary violations
• Post-separation abuse
• Litigation or professional systems being used as another arena for ongoing conflict or control
Every situation is different. Resolve WNY focuses on the behaviors, patterns and their impact rather than requiring a particular label or diagnosis.
Searching for Help With “Narcissistic Abuse”?
Many people find support after searching terms such as narcissistic abuse, narcissistic ex, gaslighting, toxic relationship, coercive control, or high-conflict co-parenting.
These terms may help someone describe or search for their experience, but Resolve WNY does not diagnose another person or determine whether someone has Narcissistic Personality Disorder or another mental-health condition.
Our focus is on identifying observable patterns, understanding how those patterns are affecting you and developing practical strategies for navigating the situation.
Documentation & Organization
When someone has experienced months or years of conflict, the amount of information can become overwhelming.
Resolve WNY can help organize client-provided information such as:
• Incident and communication timelines
• Text messages, emails and parenting-app communications
• Screenshots, photographs and other records
• Parenting and exchange concerns
• Financial or reimbursement records
• School, medical and activity-related communications
• Court-related correspondence and documents
• Chronological summaries
• Exhibits and supporting documentation
• Records of recurring patterns or significant events
We can also help clients organize and transcribe information they provide in their own words for use in preparing for discussions with attorneys or other professionals.
Resolve WNY does not determine what allegations a client should make or independently create legal claims, affidavits or testimony.
Court & System Navigation
Navigating multiple systems while experiencing ongoing conflict can be exhausting.
Depending on the circumstances, support may include:
• Organizing information before attorney consultations
• Preparing questions for attorneys or other professionals
• General procedural education about unfamiliar systems
• Court-day organizational and nonlegal support when appropriate
• Assistance organizing applications and administrative paperwork within Resolve WNY's scope
• Preparing for meetings with schools, service providers or community agencies
• Coordinating appropriate referrals
• Helping clients keep track of deadlines, documents and next steps
Resolve WNY does not provide legal strategy, interpret court orders or advise clients what legal action they should take.
Coaching, Psychoeducation & Practical Skills
Survivors may also benefit from practical coaching around:
• Boundary-setting
• High-conflict communication
• Responding rather than reacting to provocative communication
• Parallel-parenting concepts
• Parenting-app and written-communication strategies
• Identifying recurring behavioral patterns
• Preparing for difficult conversations
• Emotional regulation and grounding strategies
• Rebuilding routines and personal autonomy
• Organizing priorities after separation
• Preparing more effectively for professional appointments
Psychoeducation can help survivors understand patterns they have experienced without requiring Resolve WNY to diagnose another individual.
Support After Separation
Post-separation abuse can be particularly difficult when children, court proceedings or financial obligations require continued interaction.
Resolve WNY can help clients create systems for managing communication, documentation and professional coordination so that the conflict does not have to occupy every part of their life.
Our role is not to tell survivors what decisions to make. It is to provide information, structure and practical support so they can make more informed decisions with the appropriate professionals involved.
Peer Support, Education & Resources
Resolve WNY may also offer nonclinical support groups, educational workshops and community programming addressing topics such as:
• Post-separation abuse
• Coercive control
• High-conflict communication
• Documentation and organization
• Boundaries after abuse
• Rebuilding after separation
• Co-parenting and parallel parenting
• Navigating family systems and professional resources
We may also connect clients with attorneys, therapists, domestic-violence organizations, housing resources, financial resources and other community providers when appropriate.
Safety & Crisis Support
Resolve WNY is not an emergency or crisis-response service.
If you are in immediate danger or need emergency assistance, contact emergency services or an appropriate domestic-violence crisis provider. When a client's needs require specialized safety planning, emergency intervention, legal representation, clinical treatment or another service outside Resolve WNY's scope, we may help identify an appropriate referral.
Privacy & Sensitive Information
Resolve WNY recognizes that privacy and safe communication can be particularly important for people experiencing abuse or coercive control. We use reasonable practices to protect client information and discuss communication preferences when appropriate.
Clients should not assume that communications with Resolve WNY carry the same legal privileges that may apply to communications with an attorney or certain licensed professionals.
Important to Know
Resolve WNY's survivor services are nonlegal and nonclinical. We do not provide legal advice or representation, psychotherapy, mental-health diagnosis, emergency intervention or independent investigation of allegations.
We do not determine whether abuse legally occurred, diagnose an alleged abusive person or predict how a court or other professional will evaluate a situation.
Our role is to provide trauma-informed advocacy, coaching, psychoeducation, organization, documentation support, practical navigation and connection to appropriate professional and community resources.
Trauma-informed Support · Safety Planning · Advocacy · Documentation · Resource Navigation
DISCLAIMER: Resolve WNY is not a law firm and does not provide legal advice or legal representation. Resolve WNY staff do not act as attorneys and cannot interpret the law for clients, provide legal strategy, or represent clients in court.
Resolve WNY provides nonlegal, client-directed services including advocacy, coaching, administrative and document support, mediation, education, family support services, and other services described on this website. When we assist with forms, documents, correspondence, or other materials, the information, decisions, and direction come from the client. Resolve WNY does not make legal decisions on a client's behalf.
Resolve WNY is also not a mental-health treatment provider, and coaching, advocacy, education, peer support, and other nonclinical services are not therapy or a substitute for mental-health treatment. Any clinical services identified on this website are provided only by appropriately licensed or credentialed professionals within their professional scope.
Information and educational materials provided by Resolve WNY are for general informational and educational purposes and are not a substitute for advice from an attorney or other appropriately licensed professional. Individuals who need legal advice, interpretation of the law, legal strategy, or representation should consult a licensed attorney in their jurisdiction.
Use of this website or Resolve WNY's nonlegal services does not create an attorney-client relationship.
Let's Connect
We appreciate your interest in Resolve WNY.
The next step is a brief, confidential Clarity call to understand how we can support you and to explain appropriate next steps.
You do not need to share sensitive details. Its purpose is to make sure you are guided to the right service safely and intentionally.
