Service of Process
Resolve WNY provides professional service of process throughout Western New York, including Niagara, Orleans, Erie, Genesee, Monroe, Wyoming and Cattaraugus Counties. We serve a variety of court and legal documents and provide clear status updates and documentation of completed service.
Court Documents · Service Coordination · Affidavits · Status Updates
Resolve WNY provides professional service of process throughout Western New York, including Niagara, Orleans, Erie, Genesee, Monroe, Wyoming and Cattaraugus Counties. We serve a variety of court and legal documents and provide clear status updates and documentation of completed service.
Court Documents · Service Coordination · Affidavits · Status Updates
When documents need to be personally delivered as part of a court or administrative matter, Resolve WNY provides professional service of process throughout Western New York.
We serve documents for individuals, attorneys, businesses, landlords and other authorized parties and provide clear communication regarding attempts and completed service.
Documents We Serve
Depending on the matter, documents may include:
• Family Court petitions, motions and orders
• Divorce and matrimonial documents
• Civil Court documents
• Small claims documents
• Landlord-tenant and eviction-related documents
• Name-change documents
• Surrogate's Court documents
• Orders to Show Cause
• Subpoenas
• Foreclosure-related documents
• Other court or legal documents appropriate for service
Because service requirements can vary by document and proceeding, the person requesting service is responsible for providing the documents to be served and any applicable instructions, deadlines or court requirements.
How to Submit Documents for Service
To request service, provide:
• A complete PDF or copy of the documents to be served
• The name of the individual or entity being served
• The address or location where service should be attempted
• Any available physical description or identifying information
• Any known scheduling or location information that may assist with locating the individual
• Any specific service instructions provided by your attorney or the court
Please do not send unnecessary sensitive personal information. We will request additional information if it is needed to complete the assignment.
Service Attempts & Status Updates
Once an assignment is accepted, Resolve WNY will provide information regarding the status of service attempts and notify the requesting party when service has been completed or when additional information may be necessary.
Standard assignments generally include a defined number of attempts at the address provided. Additional addresses, investigative location services, rush requests or other circumstances may involve additional fees.
Proof of Service
Following completed service, Resolve WNY will prepare the appropriate proof or affidavit/affirmation of service based on the service performed and the information documented by the individual who completed service.
Unless specifically included in the engagement, the requesting party remains responsible for filing proof of service with the appropriate court or providing it to their attorney.
Unable to Locate the Individual?
When the address provided is no longer current or additional location information is needed, limited skip-trace or location-assistance services may be available for an additional fee.
Availability and scope will depend on the information provided and the circumstances of the assignment.
Service Area
Resolve WNY currently accepts service assignments in:
• Erie County
• Niagara County
• Orleans County
• Genesee County
• Monroe County
• Wyoming County
• Cattaraugus County
Assignments outside these areas may be considered individually or coordinated with another appropriate service provider.
For Attorneys & Professional Referrals
Resolve WNY also accepts service assignments from attorneys and other professional offices. Invoice arrangements, recurring service needs and administrative coordination may be available for established professional relationships.
Important to Know
Resolve WNY's role as a process server is limited to carrying out accepted service instructions and documenting the service or attempted service performed. Resolve WNY does not determine whether service is legally required, select the legally appropriate method of service for a client's particular matter, calculate legal deadlines, determine whether substituted or alternative service is legally permissible, interpret a court order, or provide legal advice regarding the effect or sufficiency of service.
The requesting party or their attorney is responsible for identifying applicable legal requirements and providing any case-specific service instructions.
Court Documents · Service Coordination · Affidavits · Status Updates
DISCLAIMER: Resolve WNY is not a law firm and does not provide legal advice or legal representation. Resolve WNY staff do not act as attorneys and cannot interpret the law for clients, provide legal strategy, or represent clients in court.
Resolve WNY provides nonlegal, client-directed services including advocacy, coaching, administrative and document support, mediation, education, family support services, and other services described on this website. When we assist with forms, documents, correspondence, or other materials, the information, decisions, and direction come from the client. Resolve WNY does not make legal decisions on a client's behalf.
Resolve WNY is also not a mental-health treatment provider, and coaching, advocacy, education, peer support, and other nonclinical services are not therapy or a substitute for mental-health treatment. Any clinical services identified on this website are provided only by appropriately licensed or credentialed professionals within their professional scope.
Information and educational materials provided by Resolve WNY are for general informational and educational purposes and are not a substitute for advice from an attorney or other appropriately licensed professional. Individuals who need legal advice, interpretation of the law, legal strategy, or representation should consult a licensed attorney in their jurisdiction.
Use of this website or Resolve WNY's nonlegal services does not create an attorney-client relationship.
Let's Connect
We appreciate your interest in Resolve WNY.
The next step is a brief, confidential Clarity call to understand how we can support you and to explain appropriate next steps.
You do not need to share sensitive details. Its purpose is to make sure you are guided to the right service safely and intentionally.